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What should I do if I don’t see my program or if I get an error during sign up?

Learn what to do if your program doesn’t appear in your dashboard or if you see an error during sign up.

Updated over 3 weeks ago

Sometimes your program won’t appear in your dashboard right away, or you might see an error screen. If this happens, click the button to go to My Programs and refresh the page after about 10–15 minutes. In most cases, your program will show up then.

If it still doesn’t appear, please contact our Support team and we’ll help you get set up.

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